Conflict Communication PowerPoint
For this assignment will be creating a PowerPoint about
conflict resolution. Often a talk about the best way to understand something is
to teach it; to take this methodology and apply it to conflict resolution which
is often a difficult topic for most people to understand and apply correctly.
Your PowerPoint should be as long as required to deliver the
information below thoroughly. Please
include a cover page.
Choose three of the assertive communication styles from your
reading that you think of the most important to communicate more assertively.
Define the five conflict response styles and provide a
summary of each in your words.
What is meant by contentious tactics? What are they and how
they affect conflict resolution?
Explain the concept of cognitive bias and how it affects
conflict resolution.
What are the six principles of influence? Provide a summary
of each in your words.
Define the six steps to the resolution roadmap, providing a
summary of each on an individual slide. Make sure to boil down to the key
concepts of each one of the six steps on your slides provide summaries in your
words.
Lastly, provide a summary of the Jack and Heather resolution
from the Lynda.com module and give us your advice on how to resolve their conflict.
