1) How can information technology support a company’s business processes and decision making and give it a competitive advantage? Give 2 examples to illustrate your answer.

2) How does the use of the Internet, intranets, and extranets by companies today support their business processes and activities?

3) What are some of the toughest management challenges in developing IT solutions to solve business problems and meet new business opportunities?

4) Why do big companies still fail in their use of information technology? What should they be doing differently?

5)How can a manager demonstrate that he or she is a responsible end user of information systems? Give several example?

ISM3011

Course: Management Information Systems

Textbook: Management Information Systems

Author: James O’Brian and George Marakas

Publisher: McGraw Hill – Higher Education

ISBN-10: 0073376817 and ISBN-13: 978-0073376813